Refund policy

Refund & Replacement Policy

Damaged or wrong item: If your parcel arrives damaged, or you receive the wrong product, we will send a FREE replacement.
How to claim: Send us a photo of the parcel and product on WhatsApp or email within 3 days of delivery.

No returns on opened products: For health and hygiene reasons, opened or used bottles cannot be returned or refunded.

Before you pay: With Cash on Delivery, you can check that the parcel is sealed and correct before paying the rider.

Order cancellation: You can cancel your order for free before it is dispatched – just message us.

Questions? Call / WhatsApp: +92 325 5394583 or email qudratidawakhana205@gmail.com